As the CEO of a leading cloud-based point of sale solution for franchises, I’ve had the opportunity to work with hundreds of businesses. Over the years, I’ve seen great variation in the level of centralized control that franchisors maintain over standard operating procedures followed by individual franchisees and, by extension, the end customer experience. Every […]
Read More
Many factors influence a franchise’s success. Mission-driven leadership and customer-centric strategy can help you bring a thriving brand to market, but scalability will ultimately determine the sustainability of your locations. Franchise brands often have a very similar workflow, but top-performing franchises share three common factors that drive better experiences. MyTime Founder & CEO Ethan Anderson details how […]
Read More
